Wahoo Elemnt Bolt Problems! :-/

Well, damn. My six week old Wahoo Elemnt Bolt cycling computer has failed on me. After having trouble with my old but otherwise very reliable Garmin, I decided to try out something new with the Wahoo device. Six weeks of recording rides without issue then one morning I go to hit start and….

At first I was super happy with the Wahoo Bolt – it’s MUCH easier to set up and use than the Garmin Edge. Being able to change settings and data fields using the mobile app is how it should be done. Garmin take note! Easy to read screen, ability to zoom in and out on data fields, notifications using the row of LEDs across the top, even came with an “aero” shaped out-front mount! All good stuff.

But now that my first unit has died so quickly I don’t know if I will get another one or go back to Garmin. I’ve asked for a full refund under warranty.

Note that I couldn’t find a single other case of this happening with my Google searching so it’s not a common issue. Seems this is rare. In fact almost all reports on the internet are from very happy customers! #FirstWorldProblems

25 Comments Add yours

    1. Alex says:

      This just happened to me yesterday. It’s my first bike computer and have had it for two weeks. Pressed start ride and the screen went blank. Taking it back to the shop today. Might have to switch to garmin 520? Is any good?

      Liked by 1 person

      1. bgddyjim says:

        I use the Edge 520 Plus and love it. In fact, all of my friends have the 520 too… yep, they’re pretty good.

        Liked by 1 person

      2. Edge 520 is a good unit. I only went for the one above (820) as it has slightly better mapping and a touch screen. Some people prefer buttons.

        Like

  1. I’ve been considering this exact same thing, switching to a Wahoo. I LOATHE Garmin and their inconsistencies. Now, I’m in a quandary.

    Liked by 1 person

    1. To be fair, I haven’t heard of a single other case like this. Only happy owners! It was much better than my 510, but once bitten and all that. I’ll probably buy another Garmin.

      Like

  2. chuck says:

    Happened to me, too. Really liked the Bolt. Then, yesterday, I pressed the center button to pause my ride and …. zap… white screen. Saw another case just like this on the web…. so not just you. I chose Wahoo after being a Garmin fan for 10 years. Like you, I think I’ll go back to Garmin. (BTW, Wahoo’s CS is closed on the weekend. Not good.)

    Liked by 1 person

    1. Damn. That sucks. I really liked my Bolt, but just couldn’t bring myself to buy another one after that! Got a full refund on mine. Gone back to old faithful Garmin again.

      Like

  3. Mark says:

    You are not alone. My bolt failed in exactly the same way after less then 6 months of use.

    Like

    1. Ahhh bugger. I returned mine for a full refund and after much deliberation bought a Garmin 820 instead. Bolt was great to use while it worked though.

      Like

  4. This has happened to me TWICE! the first time after about 2 weeks of riding , the second on the warranty replacement one after 1 ride! I’m going to go back to Garmin 520.

    Like

    1. It’s a shame. A good product otherwise. I did like the BOLT, but I much prefer Garmin and am happy with my new 820.

      Like

  5. iamiain says:

    Which Garmin did you have before the Bolt and have the inconsistencies decreased since getting the 820? I have the Edge 520 and it regularly does weird things through the GPS – I went up and down Box Hill twice yesterday on the same road yet the GPS map looks like Mr Messy from the Mr Men!

    Like

    1. Edge 510. Was faultless for years. Until it wasn’t. I still have it and it works, but I don’t trust it.

      The 820 has been great. GPS traces are fine. Do you have your Garmin on GPS + GLONASS setting on?

      Like

  6. This post seems to be getting a lot more hits this week – maybe there’s been another bad batch of Bolts out there? As much as the Wahoo was incredibly user friendly (Garmin take note of the arrange screens using the phone app function) I am glad to be back in the Garmin Edge camp.

    Like

  7. Stephen Stocks says:

    I have had had two bolts do this. One after around six months, the second a warranty replacement lasted just over a month, Back to Garmin for me!

    Liked by 1 person

  8. Dave Walker says:

    I had the same problem last night, tried to reset it then on the ay to work this morning while trying to get it to work the screen cracked, the other problem I have though is I bought it secondhand on eBay. this is after having several Garmins all with problems, might just got back to the iPhone in the pocket set up, gutted.

    Like

    1. Oh that’s a bummer! It’s hard to believe they can’t make a reliable GPS computer these days. That said, my 820 has been faultless since I got it once the Bolt was returned.

      Like

  9. Ross Fischer says:

    The same thing happened to me yesterday morning. Started riding, pressed start and…..bam. Bricked.
    What the?

    Liked by 1 person

    1. Still under warranty? It’s a shame as otherwise they’re an incredibly well designed and user friendly device. Maybe in a few years when my current Garmin dies I’ll try Wahoo again…

      Like

      1. Ross Fischer says:

        Yes. I have started the warranty process….haven’t heard anything yet. Definitely stick with the Garmin as long as you can!

        Liked by 1 person

    2. leona goulder says:

      Yes, same happened after 11 months, screen opened then just went blank, at start of ride, they are sending a replacement, but I ordered a spare while I wait! And low and behold the new one did exactly the same after 4 rides!! Lees see if the replacement for this one works! Still have not received the replacement for the original, it has been shipped

      Liked by 1 person

      1. Wow, thought they had sorted out this issue as I haven’t heard it happening for a while. Hopefully you get it sorted. I’ve got many friends who love their Wahoo units.

        Like

        1. leona goulder says:

          Just got my third Wahoo Bolt, I go out most days , so I will keep you posted, the replacement for the first one has been shipped , so I will put it on my husband’s bike , so wish me luck! It is a shame , I have been very pleased up to now with this gadget .

          Liked by 1 person

  10. Michael Crispi says:

    I have an element bolt for about 6 months and it has worked flawless . My wife has had 4 of them none of which lasted more than a month 3 of them only lasted about a week . Wahoo’s customer service has been excellent about sending replacement units.

    Liked by 1 person

Leave a Reply to chuck Cancel reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s